Moderate the Official Servers
Firstly, i want to say that this topic isnt new and i know how the devs stand on this issue but i still want to make this suggestion because i feel like it is really important.
I also know that official servers have no (gameplay) rules but there are still behavior rules (chat rules). I also know that you can block (mute) people or even report them for harassment and insulting.
With that out of the way, here is my actual suggestion:
Moderate the official servers in some sort of way.
Unfortunately, I must admit that the toxicity in this game has gained the upper hand. Official servers (esp. EU) are a hell to play on. There are people who constantly violate the rules and get away with it.
This toxicity will ultimately ruin the games reputation.
You dont need to moderate them all the time, just sometimes. You guys know the best way to do this. There would be a lot less toxic people and the game would be so much more enjoyable if there was some sort of moderation.